frozen lottery tickets

Frozen The Musical
Theatre Royal Drury Lane, London

Get ready to experience the wonder of FROZEN as it comes alive For the First Time in Forever, at London’s Theatre Royal Drury Lane. This new West End musical celebrates the extraordinary story that melted hearts across the world.

Full of heart, humour and powerful storytelling, FROZEN will sweep you away to the magical world of Arendelle. Spectacular special effects, breathtaking sets and beautiful costumes combine to stunning effect in this unforgettable experience that will delight people of all ages.

FROZEN is brought to the stage by an award-winning creative team, with direction by Tony® and Olivier Award winner Michael Grandage and a book by Academy® and BAFTA Award winner Jennifer Lee. The show features the cherished songs from the original film alongside new songs by Grammy® and Academy Award-winning writers Kristen Anderson-Lopez and Robert Lopez, creators of the global phenomenon Let It Go.

For any questions, please visit the Frozen the Musical FAQ page.

Check out the cast of Frozen in London! Find out more.

Planning Your Visit

Show Info


Venue Info

Ticket Info

Guest Services


What are the performance times?
Wednesday to Saturday at 7:00pm
Thursday & Saturday at 2:30pm
Sunday at 1:00pm & 5:30pm
We recommend that you arrive at least 30 minutes prior to the performance start time.

How long is the performance?
The performance lasts approximately 2 hours and 30 minutes and includes one interval.

Is the performance suitable for children?
Frozen the Musical is recommended for a general audience. As an advisory to adults who might bring young people, Disney recommends Frozen the Musical for ages 6 and up. Children under the age of 3 will not be admitted into the theatre. All persons aged 16 or under must be accompanied by an adult and may not sit on their own within the auditorium. All persons entering the theatre, regardless of age must have a ticket.

Does the performance have special effects?
Please note that smoke, haze and strobe lighting is used during the show.

Can I record the performance?
The use of camera and sound recording equipment is strictly prohibited.

How do I get to the Theatre Royal Drury Lane?
To plan your journey by public transport visit Transport for London.

Nearest Tube:
Covent Garden (250m); Piccadilly Line

Directions from Covent Garden tube station:
(5mins) Go right on Long Acre; turn right into Bow Street and after 100 metres it will be on your left in Russell Street/Catherine Street.

Nearest Train:
London Charing Cross, London Waterloo

By bus
1, 4, 6, 9, 11, 13, 15, 23, 26, 29, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176, 188, 243, 341, 521, RVI

Drury Lane, Parker Street (5mins)

Within congestion zone?:

Taxi rank at Covent Garden Piazza end of Russell Street.

Theatre Royal Drury Lane is situated in the heart of London’s West End. The theatre is currently closed for restoration and will reopen in spring 2021.

More information about the venue will be available soon.

After you have purchased your tickets:
Once you have purchased your tickets online or via Guest Services you will receive a confirmation email.

If you have Print at Home tickets, please ensure they’re clearly printed before you arrive at the venue. We recommend arriving at least 30 minutes before the performance starts.

When will I receive my tickets?
If you are expecting to receive your tickets by post, they will arrive in the week before your performance. If you have not received your tickets in the post 48 hours prior to the performance, please call our Guest Services team on 0800 640 8101. E-tickets will become available 24 hours before the performance.

Exchanges and refunds:
For more information about exchanging or refunding tickets, please visit this FAQ page

Find the answers you need on our comprehensive help page.

Scheduled Access and Relaxed Performances

Signed Performance | Sun 11 July 2021 at 1pm

Relaxed Performance | Sun 25 July 2021 at 12.30pm

Audio Described Performance | Sun 15 August 2021 at 1pm

Captioned Performance | Sun 22 August 2021 at 5.30pm

Access Performances

To book an access performance or to discuss additional access requirements for your booking, please email [email protected]. If it is not convenient to email, please call 020 7557 7300 between 9:30am and 5:30pm Monday to Friday and we will arrange for a member of the LW Theatres Access team to give you a call back. At the current time, while theatres remain closed across the West End, it is not possible to purchase tickets in person. We hope this does not cause any inconvenience. Tickets will be available to purchase in person again when LW Theatre Box Offices reopen.

Relaxed Performance

FROZEN is committed to creating a friendly and inclusive audience experience and is delighted to host its first Relaxed Performance in London’s Theatre Royal Drury Lane on Sunday 25 July 2021 at 12.30pm.

Relaxed Performances are specially adapted to be accessible to a wide range of audiences such as those on the autism spectrum, those with a learning disability, or anyone with additional sensory needs. There are extra trained staff on hand, and dedicated quiet areas inside the theatre should anyone need to leave their seat.

To book tickets to the relaxed performance, please visit our official access page and select ‘Book Tickets’ button.

Disney's West End musical, Frozen, is brought to the stage of Theatre Royal Drury Lane. Book your tickets today.

Frozen Now Accepting Entries for $30 Lottery

The new Disney musical begins previews on February 22.

Starting today, Frozen is accepting digital lottery entries for $30 tickets to its first preview on Thursday, February 22.

A limited number of $30 tickets will be sold to winners of the random lottery drawing, with two tickets allowed per winner. Entries for the lottery for each performance will be accepted until 11am ET the day before the performance. Winner and non-winner notifications will be sent at around 12:30pm the day before the performance by email and by text message if a phone number is provided; entrants will also be able to check results online after that time.

Winners must purchase their tickets online with a credit card by 10pm the day before the performance using a purchase link provided in their notification email. Tickets must be picked up at the box office within two hours of the performance. Seats may be partial view, and pairs may be split up.

Based on the hit 2013 Disney animated film, Frozen features music and lyrics by the creators of the film score, Kristen Anderson-Lopez (In Transit) and EGOT winner Robert Lopez (The Book of Mormon), and a book by Jennifer Lee (Zootopia), the film’s screenwriter and director (with Chris Buck). Tony winner Michael Grandage (Red) directs, with choreography by Tony winner Rob Ashford (Thoroughly Modern Millie).

Frozen stars Caissie Levy (Elsa), Patti Murin (Anna), Jelani Alladin (Kristoff), Greg Hildreth (Olaf), John Riddle (Hans), and Robert Creighton (Duke of Weselton). Joining them in the principal cast will be Kevin Del Aguila (Oaken), Timothy Hughes (Pabbie), Andrew Pirozzi (Sven), Audrey Bennett (Young Anna), Mattea Conforti (Young Anna), Brooklyn Nelson (Young Elsa), Ayla Schwartz (Young Elsa), Alyssa Fox (Elsa standby), and Aisha Jackson (Anna standby).

The creative team for Frozen includes scenic and costume design by Tony and Olivier Award winner Christopher Oram, lighting design by six-time Tony Award winner Natasha Katz, sound design by four-time Tony nominee Peter Hylenski, video design by Tony winner Finn Ross, puppet design by Michael Curry, hair design by David Brian Brown, makeup design by Anne Ford-Coates, and special effects design by Jeremy Chernick.

Two-time Tony Award winner Stephen Oremus is music supervisor and creates vocal, incidental, and dance arrangements. He is joined on the music team by Dave Metzger (orchestrations), Chris Montan (music consultant), and Brian Usifer (music director).

The new Disney musical begins previews on February 22. ]]>